Overcoming the skills scarcity requires the expertise of the MSP

In 2021, Gartner found that talent shortages were inhibiting technology adoption and development, with 64% of IT executives citing it as a challenge. 

Fast-forward to 2023, and the market remains complicated with the firm predicting that demand for talent within tech will continue to exceed supply until 2026.

It is echoed by S&P Global statistics that highlight how complex the skills situation has become with 51% of respondents saying it has been difficult to hire new people and 44% struggling to find qualified candidates.

The S&P analysis also found that while companies are looking for smart ways to upskill and reskill existing talent while building packages that woo top talent to their doors, the cost of finding, attracting and retaining the right people is high. 

If anything, it is increasing as companies fight for talent  86% of CIOs participating in a Gartner Survey are competing for qualified candidates and 73% are concerned about attrition.

This demand for highly skilled individuals, particularly within the technology sector, is not just adding zeroes to the business bottom line (as well as wrinkles to the CIOs brow), it is igniting a shift in how companies find, and work with, talent. 

Gartner has also found that 58% of organisations today are turning to borderless talent to resolve their skills woes, with 27% considering hiring borderless technology employees. The goal today is to find sustainable ways of filling the gaps by strategically sourcing skills.

And this strategic sourcing has shifted to the Managed Services Provider (MSP). Where in the past, outsourcing talent and resources to third parties was really only used to save costs and manage non-critical areas of the business, today this narrative has changed. 

Deloitte describes it as a reality where ‘technology, talent and risk forces are colliding’ and emphasises the value of companies working with MSPs to fill skills gaps and gain a competitive advantage. 

By bringing in expertise from trusted service providers that have retained and fought for the right skills, companies are bypassing the risk of falling behind and gaining all the value without the battle. 

Deloitte also believes that collaborating with MSPs to overcome the skills gap allows for the business to explore new revenue streams and new business avenues.

This move is also changing the shape of how the work is done, and how skills are appreciated within the business. MSPs provide talent that is focused on outcomes, innovation and deliverables within tight cost parameters and expectations. 

It is an approach that adds immense value to the business. Collaborating with an MSP to manage very specific gaps in your talent pool also allows you to simplify how you approach technology investments and strategy. 

If you know that you can rely on your MSP to provide support, expertise, implementation, and management of innovative solutions it opens up a lot more doors and gives you a lot more freedom.

Plus, as KMPG found, outsourcing saves costs, improves efficiencies, accelerates change and can save some sectors up to 50% on costs.

The skills gap doesn’t have to grow wider. It can be managed with an MSP that understands your business, your needs, and your technology requirements and that has invested in the right strategies to ensure that talent is diverse, skilled, and capable.

Home affairs officials in Ghana and China suspended over `fraudulent` visas and permits

The department of home affairs has suspended three officials deployed in Ghana and China for issuing visas and permits fraudulently. Stock photo. 

The home affairs department has suspended three officials deployed in Ghana and China for issuing visas and permits fraudulently. 
This was revealed in the department’s presentation in parliament on Tuesday. The irregularities were initially flagged in the Cassius Lubisi review minstrel committee report which probed issuance of permits and visas from 2004 to 2020. 
The report found thousands of permanent residence permits, corporate/business visas, critical skills visas, study visas, retired persons’ visas and citizenship by naturalisations were issued irregularly.
According to the report, 36,647 foreign nationals had false documentation in their applications, but 880 were approved. Of the applicants, 4,160 linked to the fraudulent applications were successful in a later application. 
The Lubisi report recommended further investigations into the cases and many others pertaining to the issuing of permanent residency. 
On Tuesday, the department gave an update in parliament on the further investigations and consequence management implemented.
Foreign investigator Peter Bishop, who was part of the department’s investigating team, in his presentation said since March several officials were facing disciplinary action. 
“Ghana mission: one official has been suspended, charged and is currently undergoing a disciplinary hearing. A referral has also been made to the DPCI [Hawks] in this matter. 
“China mission: two officials suspended in matters related to irregular issuance of visas,” Bishop’s presentation read. 
About 61 officials have been identified and referred to undergo disciplinary processes by the investigators. Eleven officials were already undergoing disciplinary hearings. 
Bishop said disciplinary action against four officials involved in the case of Enlightened Christian Gathering Church leader Shepherd Bushiri and his family issued with permanent residence permits they were not entitled to was delayed for two years. 
He said the disciplinary process was “unblocked” and taking place.

New marriage and divorce laws for South Africa have run into a major problem


The Departments of Justice and Correctional Services and Home Affairs have hit a roadblock in the creation of the new Marriage and Divorce Laws in South Africa and if it isn’t resolved soon, the country will have a significant legislative mess on its hands. 

The Divorce Amendment Bill seeks to amend the Divorce Act of 1997 and provide a legislative framework for Muslim Marriages in South Africa.

The Constitutional Court ruled in June 2022 that the divorce act was unconstitutional as it did not recognise Muslim Marriages.

The ConCourt suspended the constitutional invalidity for 24 months from the date of the order to allow the Cabinet and the President to remedy the issues in the existing legislation. 

Although the court said that interim measures would be in place, the Bill has to be introduced before the suspended declaration of invalidity and interim measures lapse. 

At a portfolio committee on Justice and Correctional Services, the department said that the new Bill must come into force by 28 June 2024  otherwise, no divorce legislation will exist in South Africa. 

The ConCourt also noted that the Marriage Act is unconstitutional as it fails to recognise Muslim marriages as civil marriages. 

The Departments of Home Affairs and Justice and Correctional Services are thus working together to ensure that they both can remedy the errors in their respective amendments BIlls. 

However, although both parties wanted to align timeframes and policy approaches as far as possible, it has become apparent that the parallel timing of the two new Bills will not be possible. 

The Department of Justice and Correctional Services said the early rising of Parliament next year due to the national elections and the shortened time for Parliament to process both Bills has made it impossible to do both bills concurrently. 

Changes to the Bills 

Although the amendments to the Divorce and Marriage Acts are interlinked, not all of the changes align between the Acts. 

The new Divorce Act amendments primarily focuses on Muslim Marriages and includes the following five key amendments: 

• Insertion of a new definition of Muslim marriage recognised by the Constitutional Court Judgment to be part of South Africa’s common law.

• Amends section 6 of the Divorce Act by providing safeguarding mechanisms for minors or dependants of a Muslim Marriage.

• Amends section 7 of the Divorce Act by empowering a court to grant a divorce decree on the dissolution of a Muslim marriage to make an order with regard to the redistribution of assets.

• Amends section 9 of the Divorce Act to empower a court when granting a divorce a decree on the dissolution of a Muslim marriage to give an order that patrimonial benefits of a Muslim marriage be forfeited in stipulated terms

• Provides for the short title and commencement of the Act.

The proposed definition of a Muslim marriage in Section 1 of the Divorce Amendment Bill also includes a provision for a ‘family advocate’.

Whereas, the Marriage Amendment Bill also looks at several other areas relating to marriages and aims to combine the Marriage Act, the Recognition of Customary Marriages Act and the Civil Union Act under one legislative umbrella. 

Some significant proposed changes for the new Marriage legislation also include: 

• Enabling legal marriages for South Africans of different sexual orientations, religions, and cultures.

• Implementing strict age rules for marriage, aligning them with the Children’s Act.

• Aligning marriage, marital property, and divorce legislation to address matters of marital property and intestate succession upon marriage dissolution.

• Ensuring equitable treatment and respect for religious and customary beliefs as per Section 15 of the Constitution.

• Addressing the solemnisation and registration of marriages involving foreign nationals.

• Addressing the solemnisation and registration of customary marriages involving non-citizens, particularly cross-border communities or citizens of neighbouring countries.

Members of the public still have the opportunity to air any grievances in either Bill. 

The Department of Justice and Correctional Services said that written submissions on the Divorce Amendment Bill can be sent to divorce@parliament.gov.za by Friday, 8 September 2023. 

Written submissions on the new Marriage Bill can also be sent to the Department of Home Affairs by Thursday, 31 August 2023 at moses.malakate@dha.gov.za and agnes.molefe@dha.gov.za.

Home Affairs officials irregularly facilitated SA passports for foreigners during lockdown

• The Department of Home Affairs has told Parliament that their officials irregularly facilitated SA passports for foreigners while the country was in lockdown.

• The department is also investigating nearly 300 000 unauthorised cross-border movements which were registered on its central management system.

• On Tuesday, MPs were briefed on the department’s effort to root out corruption in the issuance of visas and permits.

When the country was in the chokehold of the Covid-19 lockdown, rogue home affairs officials irregularly facilitated South African passports for foreign nationals.

On top of this, investigations into nearly 300 000 unauthorised cross-border movements are under way and over 3 000 retirement visas have come under the microscope.

As the Department of Home Affairs (DHA) continues to unravel a litany of illegal and irregular actions, the figures paint a clear picture of corruption running deep within the government’s most important departments.

On Tuesday, Parliament’s Committee on Home Affairs was briefed on the progress made by the department to investigate the illegal issuing of visas and other documents.

Former top civil servant, Cassius Lubisi, chairs a task team established to review all permits issued since 2004 - the year in which the Immigration Act came into operation.

Forensic investigations specialist Peter Bishop, who is part of the task team, told MPs they uncovered transactions on the movement control system (MCS) that were created by the irregular users.

Bishop said:

Investigation has commenced, and 285 427 matters were identified for further investigation and action, ostensibly involving unauthorised DHA users that processed movements across South African borders.

He also said some DHA officials allegedly assisted foreign nationals to obtain South African passports irregularly.

This occurred during the height of the Covid-19 lockdown. 

“So far, 111 matters have been identified for further investigation,” he said.

Bishop said there was a significant increase of applications for retirement visas between 2016 and 2018. 

He said an investigation into the issuance of retirement visas had commenced.

He added that 3 530 visa matters were identified for investigation `relating to retirement visas or permits for young applicants, work or a spousal relationship visa to entitle the applicants to work in South Africa`.

Bishop also reported that visa applications were rejected due to fraudulent documents submitted but then new applications were approved.

“All 4 160 applications that were rejected due to fraudulent documents submitted but applicants later applied for other visa and permit types which were approved,” he said.

Regarding this, he said 10 matters were under investigation; and six criminal referrals were en route to the Hawks.

Bishop also said investigations into missing visa or permit control numbers had started.

According to him, 1 115 visas were ostensibly issued to foreign nationals, where it appears that certain visa labels may not have been issued by the DHA.

Deputy Home Affairs Minister Njabulo Nzuza said criminals and syndicates were not sitting back.

He said:

When we improve our systems, they also try to improve ways in which they can break our system. Our fight is consistent, and our approach is now that we always have to be a step ahead. This panel has really helped to be steps ahead and prevent some of the things that occurred.

He also said the notion that only junior officials were being targeted was skewed.

“The organisational structure of home affairs, the majority [of the] people that you employ are at junior level. As you go up in the ranks, you have fewer and fewer people. In the permitting division, we had a chief director and we dealt with that matter. 

“You have to deal with that one chief director or deputy director-general responsible. This is why it seems like we are less interested in deal[ing] with the top structure because we have less officials to deal with. You deal with one, you deal with the problem,” he said.

ANC MP Bongani Bongo said the department needed to move with visa and permit applications as there were several outstanding.

He also said the only officials targeted for disciplinary proceedings were the “extremely junior ones”.

“They are not talking about the officials of the higher levels. Big instructions involved directors and DDGs,” he said.

DA MP Adrian Roos said the longer investigations took, the more the department’s capacity to produce legal visas and permits were limited.

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It was found that an estimated 45 000 fraudulent visas were issued between 2014 and June 2021. 

• The Department of Home Affairs continues to smoke out corrupt officials within its ranks.

• Officials at South Africa`s missions in Ghana and China were caught issuing fraudulent visas.

• On Tuesday, the Portfolio Committee on Home Affairs was briefed on the progress made in rooting out corruption.

The Department of Home Affairs swooped in on South Africa`s missions in Ghana and China after foreign deployment officials were caught irregularly issuing visas.

It was found that an estimated 45 000 fraudulent visas were issued between 2014 and June 2021.

On Tuesday, the Portfolio Committee on Home Affairs was briefed on the progress made by the department to investigate the illegal issuing of visas and other documents.

Cassius Lubisi, the former director-general in the Presidency, chairs a task team that was established to review all permits issued since 2004 �` the year in which the Immigration Amendment Act came into operation.

Forensic investigator Peter Bishop, who is part of the task team, said fraudulent issuance of visas and permits was uncovered at the Ghana mission in Accra.

`One official has been suspended and charged, and is undergoing a disciplinary hearing, which will sit again on 15 August 2023. A referral has also been made to the Directorate for Priority Crime Investigation [the Hawks] in this matter,` Bishop said in his presentation.

Two other officials were suspended at the mission in China, he said.

`Precautionary suspension letters were issued on 6 June 2023 in matters related to irregular issuance of visas. Both members` foreign deployment has also come to an end. A draft charge sheet [has] been prepared and [a] charge sheet in respect of one official served, and notice of disciplinary proceedings against [the other official] was served. Disciplinary proceedings in respect of one official commenced on 8 August 2023,` he said.

Bishop also said they identified challenges in the Gupta family`s early naturalisation matter.

In 2018, it emerged that former Home Affairs minister Malusi Gigaba had approved the early naturalisation of Ajay Gupta`s family despite Ajay refusing to let go of his Indian citizenship.


  

Gigaba had, on several occasions, publicly stated that Atul Gupta was not a South African citizen, only to later say that Atul was a citizen and that it was Ajay who had not been naturalised.

In 2021, the Public Protector`s office ordered the director-general of Home Affairs to take action against department officials involved in the naturalisation of Ajay and his family.

This was in relation to the officials` failure to exercise due diligence by verifying the accuracy of the information contained in the motivation for early naturalisation.

On the positive side, Bishop said administrative processes were currently being reviewed by the task team based on available evidence `to plug any gaps in pursuing disciplinary charges`.

Regarding the Sheperd Bushiri matter, the task team supports the Hawks with the ongoing criminal investigation and disciplinary matters of four officials.

`These disciplinaries were delayed for two years and are now being unblocked,` Bishop said.

More recently, 11 new finalised matters are expected to be submitted to the home affairs director-general for consideration and submission to the Hawks investigation.

ANC MP Asnath Molekwa said the department should continue pursuing the major cases.

She said: 

We hope that the Bushiri case will be sorted out very soon. We need closure of the report and this matter. 

DA MP Adrian Roos said the issuing of fraudulent documents had a negative impact on the economy.

`Visas promote tourism and economic growth. I see that, in some cases, charges are being laid against officials for fraudulent visa issuance. We expect this due to the threat to national security. It appears that some people undergo disciplinary action for this. Disciplinary action can be a lengthy process, as we have been seen before,` he said.