SA embassy in Portugal - gripped by tech challenges - decided against handwritten visas

Department of International Relations and Cooperation head of public diplomacy Clayson Monyela said the embassy in Germany had a functional visa system, email, telephone, and printers. 

• South Africa`s embassies across the world are struggling with bandwidth and other ICT challenges.

• The Department of International Relations and Cooperation has upgraded several systems, but in some cases, challenges still need to be solved.

• The department`s Clayson Monyela says visas are issued manually when systems are down.

South Africa`s diplomatic mission in Lisbon, Portugal, has laptops and computers that are not compatible with their old infrastructure, and despite the technical challenges, opted not to issue handwritten visas.

In June, the Portfolio Committee on International Relations and Cooperation conducted a fact-finding oversight visit on the status of the vacant state-owned properties under the management of South Africa`s embassies in Germany and Portugal.

Last Friday, a debate on the matter was held during a mini plenary in the National Assembly.

According to a report compiled by the committee, the mission reported generally, the department`s network and ICT infrastructure were old, slow, and impacted negatively on the overall mission performance.

`There was a period when the mission went for four months without connectivity in 2020. 

The report read:

It was said that the department invested a lot of money on ICT, and although the mission has recently completed the installation of new desktops and laptops and allocated all transferred officials with mobile phones, there were still challenges with the network and some of the critical applications are not fully functional.

One of the main issues was the need for better internet facilities.

`The communication of the department and that of the missions continues to be highly exposed due to the use of private wifi.

`It was argued that the tools of trade were bought before the new infrastructure could be installed. 

`As a result, the challenge is the laptops and computers are not compatible with the old infrastructure system that is still on the premises.

`The problem was with the issuance of visas, so the mission decided that rather than issue handwritten visas, they kept the old infrastructure, especially as the new system does not read commands for printing,` the report read.

Last week, News24 reported diplomatic staff at South Africa`s mission in Germany were issuing handwritten visas because printers were faulty, telephone lines were not working, and officials used private routers to connect to wifi.

Germany is South Africa`s third-largest trading partner.

Department of International Relations and Cooperation head of public diplomacy Clayson Monyela said the embassy in Germany had a functional visa system, email, telephone, and printers.

`Around the world, countries who have embassies overseas experience technical challenges with their networks. 

`A temporary solution is the manual issuance of visas to ensure a continuation of services and once fixed, we revert to the normal system. It is not uncommon,` he added.

Regarding the embassy in Lisbon, Monyela said the visa system, emails and telephones were also working fine.

He added the reason the committee found system failures was that South African embassies around the world have historical challenges with low bandwidth.

Monyela said these issues have since been resolved.

`System upgrades are being done, but there were delays in certain countries with the system. 

`Several departments play a role at the embassies, like the DTIC [Department of Trade Industry and Competition], home affairs and defence. With visas, the authority lies with home affairs,` he added.

Meanwhile, the committee also visited a state-owned property in Funchal, Portugal.

The mission was first informed of the disposal of the property in Funchal through a memo from the acting chief financial officer dated 12 October 2021.

`It was reported that the lease evaluation of the vacant property was carried out by the H&LP Consulting [evaluators] on 24 March 2022 with a cost of 1 525 euros. The value of the property was pitched at 246 000 euros.

`The mission reported having spent 17 615.88 euros since 2020 to date for the general upkeep of the property in Funchal. 

`The expenditure was on garden maintenance, municipal services, cleaning and security, property valuation, and the disposal advertisement,` the report said.

South African Ambassador to Portugal Mmamokwena Gaoretelelwe told the committee to circumvent the impact of ICT on the telephone systems, the mission acquired a satellite wifi and would look for a fibre network.

`The mission is serviced by the London ICT hub. The transition has taken long, the mission only completed the installation of tools of trade two weeks before the oversight visit, and that process affected the telephone network,` the report read.

Let our people be employed in our country - ANC leaders tout foreign hiring restrictions

Gauteng Premier Panyaza Lesufi is leading the ANC`s push to restrict the employment of foreign nationals in the province. 

Melinda Stuurman

• The Gauteng premier is leading the ANC`s push to restrict the employment of foreign nationals in the province as the youth unemployment crisis seems to have defeated the ANC. 

• Panyaza Lesufi and ANC provincial secretary TK Nciza said the time had come for local citizens to be given priority in employment by private businesses. 

• Immigration experts have warned against this political rhetoric, saying it was dangerous and was only used as an excuse to mask the failures of the ANC governance.

Gauteng Premier Panyaza Lesufi wants to restrict the number of foreign nationals employed by businesses in Gauteng to put a dent in worrying unemployment figures. 

Lesufi and Gauteng ANC provincial secretary TK Nciza proposed the plan to restrict how many foreign nationals can be employed, saying it was time for local citizens to be given priority in the country`s economic hub. 

“We are saying there must be a quota on employing locals. Everybody sits and looks to the government for employment. We are calling on the private sector to start employing locals, and we must agree on a quota. We must have a quota, and we will start in Gauteng. It is time. 

`You go to a restaurant, and you hardly come across a South African. I was impressed [by] one restaurant in Durban [where] everyone was South African. We have [a] serious issue of unemployment, and the youth are not working. We are not saying people must be xenophobic, we are saying let`s have a quota and let our people be employed in their own country,` Nciza said on Thursday at the ANC Gauteng press briefing. 

Immigration experts have warned that this political rhetoric so close to elections threatens foreign nationals. 

They said the ANC was relying on right-wing populist messaging to lure support ahead of elections in a context where the party`s track record in governance had failed to produce a strong economy that could enable employment. 

But the ANC provincial leaders dug in, saying South African businesses should employ South Africans. 

`We have a private sector that is not coming to the party. We are calling upon them to start employing South Africans and let`s agree on a quota, and we will engage ...,` Nciza said. 

The rhetoric to target foreign nationals comes months ahead of crucial elections for the ANC, where the party faces losing control of Gauteng. 

It narrowly held onto the province in 2019, and election experts have warned it may not be able to win a majority in 2024. 

University of Johannesburg`s Professor Trevor Ngwane said policies that aimed to restrict the employment of foreigners would likely affect desperate citizens from South Africa`s neighbouring countries of Zimbabwe, Mozambique and Lesotho. 

`The divide-and-rule tactics target our SADC neighbours and goes against President Cyril Ramaphosa`s efforts to create and encourage a free-zone movement around the SADC region.  

`This is the same right-wing, xenophobic sentiment that we have seen around the world in populist speeches. The ANC has failed to create jobs as a ruling party, and now it is trying to find scapegoats, playing to the audience, and fanning sentiments of division and hate against our neighbours,` Ngwane said. 

Sharon Ekambaram, head of the refugee and migrants rights programme at Lawyers for Human Rights, shared similar sentiments, saying that targeting foreigners was an effort to scapegoat the failures of governance. 

`The evidence does not support this rhetoric. It is clear that this is scapegoating by the government after failing to ensure basic service delivery to the people.  

`There is no data about the number of migrants that live in Gauteng, let alone in South Africa. We have no capacity to collect this data, provinces are even struggling to budget for basic services because they have no knowledge of how many live in various provinces,` Ekambaram said. 

`They do not have this data, and instead, they blame foreign nationals for every failure even in the provision of health care.”

Ekambaram said Lawyers for Human Rights had successfully pointed out the unconstitutionality of a Township Development Bill presented to the Gauteng legislature by the ANC. 

The legislation would have barred foreign nationals from establishing businesses in the province`s townships. The Gauteng government has since amended that section of the bill. 

The concerns about foreign nationals in Gauteng have lingered mainly on the issue of illegal mining. 

When launching the ANC`s manifesto review, Ramaphosa said the government had launched an initiative to identify illegal immigrants.

`We continue to have foreign nationals who do not have documents. A programme has been started to examine who among foreign nationals does not have documents, and a number of them are being arrested.

Ramaphosa said:

Those who do not have permits to be in South Africa better know now that South Africans want this country to be occupied by people who have documents or who are citizens of our country.

The rise in the unemployment rate among young people has added to the woes faced by Lesufi and the ANC as the party aims to remain in charge of the province.

Lesufi conducted a massive employment drive in the province to show that the government was doing something about youth unemployment. 

He promised to advertise thousands of jobs this year until the end of the ANC term in government. 

When he launched his job recruitment programme for 8 000 jobs, 1.2 million young people applied. 

He said, in July, that the figures showed how grave the unemployment crisis was.

Massive visa backlog in South Africa, Home Affairs says it has a plan

Home Affairs Minister Aaron Motsoaledi has laid out his department’s plan to tackle the massive visa backlog, saying that it should be cleared by the middle of next year.

At last reporting, the department’s backlog of visa applications waiting to be processed was sitting above 70,000, with alarm bells blaring from businesses and other sectors over the monumental damage these delays were causing the country.

South Africa is sitting with a major skills shortage, and businesses have been beside themselves trying to draw much-needed skills to the country, with efforts blocked and upended by the failures at Home Affairs.

Companies have indicated that it can take up to 48 weeks to have a visa application accepted, threatening expansion plans, investment and jobs in a country where unemployment is running at 33%. 

Immigration specialists like Xpatweb have also flagged an increasing number of cases where applications are rejected for unlawful reasons, with applications then having to go through an appeal process. This results in a huge backlog of appeals at the DHA, leading to further delays.

Responding to a parliamentary Q&A this week, Motsoaledi said that the department has instituted weekly management meetings to monitor turnaround times and performance in clearing the backlog.

He said the department has developed a “backlog eradication plan” which aims to have the backlogs cleared. 

“The plan aims to move the older Temporary Residency Visas applications from 2022 concurrently with the current applications of 2023. This will be done by splitting the temporary residence visa team into two,” he said.

The same approach is being implemented for Permanent Residence Permits, he said.

“The plan includes the utilisation of current capacity in the Immigration Branch supported by the additional officials from other branches, including those in provinces. It also includes those officials who have returned from the Foreign Missions after serving their four-year deployment term.”

Other options to supplement existing capacity and resources are also being looked at and may be implemented should it be deemed necessary to do so to support the eradication plan. 

“The Department is also reviewing the immigration permitting delegations as well as Standard Operating Procedures,” he said.

The department wants to have cleared the backlog by June 2024 for all categories of visas.

Motsoaledi said that in certain cases visa applications are rejected because they are incomplete or missing required documentation. He said that in these cases, the department is unable to assist.

“Once an application is received at Home Affairs it is processed with the documents that were submitted by the applicant. 

“The Department is therefore unable to assist applicants with incomplete documents once an application has been received at the adjudication hub.”

He said a checklist available at the time of application is one tool that assists and guides applicants to submit all required documents.

South African parliamentary delegates briefed on biometric ID card, passport issuance reforms

South Africa’s Home Affairs Minister Aaron Motsoaledi has told delegates of the National Council of Provinces (NCOP), the country’s upper chamber of parliament, of the reforms his department his championing to simplify how citizens apply for and obtain ID credentials such as biometric national ID cards and passports.

In a recent question-and-answer session with special delegates of the Peace and Security Cluster 1C of the NCOP, Motsoaledi said digital self-service kiosks installed at some Home Affairs offices to facilitate ID issuance were indeed helping to reduce wait time, according to information published on the parliament website.

Motsoaledi said as part of efforts to curb queues, Homes Affairs is piloting facial recognition self-service kiosks which will be deployed to their offices in all nine of the country’s provinces, while hoping that the State Information Technology Agency (SITA) will also improve its connectivity issues to make service delivery smoother.

“The heart of long queues is the SITA system that is always down. So, in the meantime, we are doing what we can,” said Motsoaledi as quoted.

The government official also explained the functioning of the Branch Appointment Booking System (BAPS) through which ID and passport applicants book appointments for the capture of their biometrics. With the BAPS, users spend less than 15 minutes at Home Affairs offices when seeking services, said Motsoaledi.

Responding to a question from a lawmaker on what Home Affairs has been doing to extend its services to rural and difficult-to-access communities, Motsoaledi said they have been using mobile teams to reach such areas.

Already, 100 mobile teams have been mobilized for that purpose and about 100 more are expected in the near future in order to boost their rural outreach capabilities, he said.

The minister equally briefed the NCOP delegates on the Home Affairs’ digital plan to strengthen and modernize its border management architecture, namely with the deployment of biometrics. The country has a plan to deploy biometrics for passenger checks in all of its airports in a project estimated at $5.2 million.

South Africa recently announced Home Affairs offices were extending their working hours on two weekends to allow more people collect their ID cards and passports ahead of a voter registration activity slated for November 18-19.

Home Affairs interdicted against deportation of foreigner mother

The High Court in Johannesburg has interdicted the Home Affairs Department from deporting th November 2023e mother (“TRS”), who is illegally in South Africa after her spousal visa from a previous marriage expired .

A mother’s bid to permanently relocate to Israel with her two children, with whom she shares joint custody with their father, has been put on hold while a court battle ensues around her looming deportation.

The High Court in Johannesburg has interdicted the Home Affairs Department from deporting the mother (“TRS”), who is illegally in South Africa after her spousal visa from a previous marriage expired .

High Court Judge Stuart Wilson had to interdict her deportation by the department after she was expected to report to its offices on Monday.

According to the judgment, the mother, after her spousal visa expired “unwisely obtained a fraudulent permit on which she relied for some time to remain in the country”.

“She was eventually found out, charged, convicted and is now subject to deportation as an illegal foreigner.

There is no suggestion that the third respondent, the minister, is inclined to revisit TRS’s status as an illegal foreigner, and I must accept, for present purposes, that she is liable to deportation at any time. It appears that the minister has agreed to stay his hand until October 30 (yesterday), but there is no guarantee that TRS will be allowed to remain in South Africa beyond that date,” said Judge Wilson.

The judge said the looming deportation of the mother, who intended to take her two boys with her while having joint custody of them with their father who opposes having them go with her, “is obviously a highly unsatisfactory situation”.

The mother, who holds Israeli and US passports, said she intended to return to Israel where she had “loving and supportive extended family” after experiencing an “emotionally volatile time” in South Africa.

The father, however, opposes her application to permanently relocate, preferring that all three of them remain in the country, but if her application was granted that the children remain.

“The question of whether (the mother) should be permitted to relocate to Israel with the children seems to me to be one of real complexity. As things stand, both she and (the father) play equally important roles in their children’s lives,” said Judge Wilson.

“I have no doubt that each of them has developed a close and loving bond with the children. Whatever happens in this case, the children are likely to suffer some detriment. If the mother leaves with the children, they will lose the closeness of a loving father. If she leaves without the children, they will be separated from their mother.

“At the tender ages of 1 and 3, either of these outcomes could be devastating for them. But just as potentially undesirable is a situation in which the mother remains precariously in South Africa to be with the children, with all the stress that would cause her, and which would likely be transmitted in some way to the children.

“Another possible outcome is that she is given leave by the minister to remain in South Africa permanently, but that she never really settled here, and is left in a state of anguish and resentment as a result. That, too, will clearly affect the children and their well-being,” said the judge.

While litigation in the matter continues, he said as the interdict was interim in nature, it “remained open to the minister or to the fourth respondent, the director-general, to apply to court for appropriate relief in the event that new circumstances arise which justify the interdict’s variation or discharge”