‘Home Affairs will suffer
irreparable harm’: Auditor-general flags number of delayed projects
The Citizen - 19 October
2022
Key targets relating to the
department's modernisation projects have not been achieved.
The Department of Home Affairs has to address a number of
challenges and bolster its Information technology (IT) systems to improve
service delivery.
This is according to the
Auditor-General’s office.
On Tuesday, the office
briefed Parliament’s Portfolio Committee on Home Affairs regarding the
department’s audit outcomes for the 2021/2022 financial year, which ran from
April 2021 to March 2022.
Annual performance report
During the briefing,
Fhumulani Rabonda, deputy business executive at the Auditor-General’s office,
informed the committee that Home Affairs submitted its annual performance
report, but there were material misstatements that needed to be adjusted.
“We managed to correct the
material misstatements that we had identified during the [audit] process,” he
said.
Rabonda revealed that the
department has achieved 69% of its annual targets in the 2021/2022 financial
year.
However, key targets relating
to the department’s modernisation projects – which includes Abis and e-Visa
system – as well as the the establishment of the border management agency (BMA)
have not been met.
He explained that the
department had set targets that it intends to achieve by 2024 in the
medium-term strategic framework, which was reviewed in 2019.
“We had looked at the
current year’s performance report [and] what does it tell us in relation to
these targets they have set themselves. We [have] highlighted the fact that the
targets in relation to modernisation projects are behind schedule,” he said.
Rabonda pointed that while
the border management agency has been formed, it is not yet fully functional
due to the implementation protocols that have not been signed at this stage.
Modernisation projects
e-Visa and BMCS
Regarding the e-Visa system
and Biometric Movement Control System (BMCS), Rabonda said the
Auditor-General’s office has identified there were “significant control deficiencies”
and warned that these needed to be given attention.
“If they are not addressed,
the modernisation projects may have similar significant control deficiencies as
the legacy systems. This means that what Home Affairs will have new systems
with the same problems,” he continued.
Rabonda explained that
these deficiencies were caused by poor project management and governance
processes within Home Affairs’ IT internal department.
“Over the past few years,
we have been reporting that there is leadership instability in the ICT
environment in Home Affairs. So our recommendation is that action plans should
be developed and implemented to address the significant control deficiencies,”
he added.
Earlier this
year, Home Affairs revealed it
was working on the e-Visa system, which allows tourists visiting South Africa
to apply for their visas online and thereafter be issued virtually.
The paperless virtual visa
is intended to combat visa fraud and open South Africa as a desirable
destination.
The department had also
indicated at the time that it was in the process of developing the BMCS, which
will enable the capturing of fingerprint and facial biometric data of all
travellers who enter or exit South Africa.
This system is expected to
be rolled out at 34 ports of entry across the country – including major
airports and land borders.
Abis system
Budget increase
Meanwhile, Rabonda further
told the committee that phase one of the Automated Biometric Identification
System (Abis), which was launched in 2018,
is yet to be completed.
Home Affairs had targeted
to finish the first phase by December 2021, and the department has spent at
least R294 million on this phase.
Rabonda revealed that the
budget of the Abis project, which is aimed at ending identity theft, has
increased from R410 million to R475 million as a result of delays and
“technology becoming more expensive”.
“There is a need for the
department to monitor closely the remaining budget to avoid having the need to
having to ask more funds for this project because if that is not done then
government may find itself with a project that they need to fund more from the
limited budget that is available,” he told the committee.
He said the delays were
caused by IT firms, EOH and Idemia.
“You will remember that EOH
decided to pull out of a number of government projects including this one and
on doing so the department appointed Idemia as the service provider,” he
continued.
In May 2021, the committee
heard how EOH allegedly flouted tender
processes to score the Abis contract, valued at more than R400
million, from the department.
Payments made to EOH
regarding the Abis project amounted to R283 million.
The company was then
slapped with a penalty by the department and was subjected to a Hawks
investigated.
“The delays by service
providers saw the department invoking penalties of R62 million in terms of EOH
and R3 million regarding Idemia,” Rabonda added.
‘National adverse impact’
The Abis system was introduced to replace
the Home Affairs National Identification System (HANIS), which was said to be
manually operated and outdated.
According to the
department, Abis aims to act as a fundamental baseline for the national
identification system and will consolidate South African and foreign nationals’
data into a single base.
Rabonda noted that the
importance of the Abis system, saying it would have a “national adverse impact”
if it was not completed.
“The department will suffer
irreparable harm if it’s not successfully implemented because this project is
critical to resolving some of the risks faced by Home Affairs and the Security
Cluster as a whole. Hence we are saying there is a need to appreciate the
impact the department’s service delivery, the economy and security of the
state.
“Everybody who is involved
needs to jealously guard this project to make sure that all that needs to be
done is done within time and effectively so,” he explained.
Later in the briefing,
Rabonda said the Abis project was one of the major
causes of irregular expenditure for Home Affairs (R12.8 million) in
the 2021/2022 financial year.