Zimbabwe introduces online visa applications

HARARE- Zimbabwe has launched a new online visa application system aimed at streamlining immigration procedures and enhancing the country’s appeal to international visitors and investors. The platform, which is part of the broader Online Border Management System (OBMS), allows travellers from visa-required countries to apply for entry electronically—marking a significant shift from the previous paper-based system.

The OBMS, first rolled out in 2024, now includes e-visas, e-permits, and digital travel clearances. These developments form part of the government’s wider digital transformation drive to modernise public services, improve administrative efficiency, and strengthen border security.

Chief Immigration Officer Respect Gono said the new system will make the application process faster, more convenient, and less costly.
“Previously, applicants had to physically visit embassies or consular offices, or send documents by post. Now they can apply from anywhere, at any time,” she told state media. “The major highlights of the OBMS are the e-visas, e-gates, and e-permits.”

The e-visa facility is now fully operational, and citizens of countries requiring prior approval to enter Zimbabwe can access the service via the official immigration website. The platform also allows applicants to track the progress of their applications in real time.

In addition to short-term tourist and business visas, Zimbabwe has expanded the system to support applications for long-term stays. These include residence permits, employment permits, and investment-related authorisations. Gono confirmed that several modules, such as those for temporary employment and investor residence, are already functioning, while others are under development.

The digitisation of immigration services is expected to bring wide-ranging benefits—not only for applicants, but also for government agencies and private sector stakeholders.

“By cutting down processing times and reducing paperwork, the OBMS improves efficiency across the board. It also enhances transparency and allows for better monitoring of border traffic,” Gono added.
Tourism operators and business leaders have welcomed the new system, describing it as a timely and necessary reform that positions Zimbabwe as a more accessible and modern destination.

“We are confident this will have a positive impact on tourism and foreign investment,” said one stakeholder. “Making it easier to visit or invest in Zimbabwe is a crucial step toward boosting economic growth.”
The Zimbabwean government has stated its commitment to continuing the rollout of digital services across sectors, with immigration viewed as a key priority for both national security and economic development.