What to Expect During Your Visit to the VFS Visa Application Centre


What to Bring With You:
When attending your visa appointment, make sure to bring the following:
• Printout of Appointment Confirmation:
A printed copy of the email confirming the details of your appointment.
• Valid Passport or Travel Documents:
Ensure your passport has at least two blank pages on both sides.
• Completed Visa Application Form:
Bring a printout of your visa application form. Only minor manual amendments will be accepted at the centre.
• Supporting Documents:
If attending on your own, ensure you have all the necessary documents, as advised by our team.
On the Day of Your Appointment:
• Arrive 15 minutes before your scheduled appointment.
• You must attend the appointment personally; someone else cannot attend on your behalf.
• Only applicants, caregivers, and those accompanying children under 18 are allowed inside the Visa Application Centre.
• Bring all supporting documents, both originals and copies.
• If you haven’t paid the visa fee online, you can pay it at the centre.
• You will submit your fingerprints and have your photograph taken as part of biometric information collection. Ensure your fingertips are free of any decorations (such as mehndi) or injuries that could affect the scan.
• Children under 18 must be accompanied by a parent or legal guardian, and a consent form may be required if a parent is absent.
• If you miss your appointment, you must wait 24 hours to book a new one.
Biometric Information Collection:
Without biometrics, your visa application will not be processed. Here’s what to expect:
• Fingerprint and Facial Scan:
A digital scanner will capture images of all 10 fingers, and a digital photo of your face will be taken. The process is quick, discreet, and non-intrusive.
• Ensure your face is fully visible and free from sunglasses or head coverings unless worn for religious or medical reasons.
• Injuries or temporary decorations like mehndi on your fingers may affect the scan, so ensure your hands are clean and unmarked.
• Applicants who applied for a Schengen visa in the past five years, as well as diplomatic passport holders and heads of state, are exempt from submitting biometric data.
Biometrics Exemptions:
You may be exempt from providing biometric data if:
• You are under 6 years old.
• It is physically impossible for you to provide fingerprints (supported by a medical certificate).
• You are a Head of State, member of a national government, or traveling for official purposes.
Security at the Centre:
• Random bag searches may be conducted for safety and security.
• Threatening or abusive behaviour toward staff will not be tolerated.