To curb the lag times that often hamper its digital verification system, the Department of Home Affairs (DHA) is rolling out a “comprehensive” system upgrade.
“The upgrade is also of immense importance to supporting private sector economic growth. When this vital home affairs system is down, slow, or littered with errors, it negatively impacts upon the ability of banks, insurance companies and other financial service providers to verify clients and conduct business.”
The home affairs department is the custodian of identity, civil status and migration of citizens.
Its digital verification system, it says, enables government departments, ranging from National Treasury, to the South African Social Security Agency (SASSA), as well as businesses in the financial sector, to verify the identities of clients using biometric features like fingerprints and facial recognition against the national population register.
For example, banks use it to verify the authenticity of a person’s ID with the register at home affairs.
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